Success Story
My Healing Mate
MHM platform is for cancer patients for sharing
their experiences and seek support.
Services Provided
Introduction
Empowering lives through art and care
Fineart Design Agency partnered with My Healing Mate (MHM), an online community connecting cancer survivors, Care Specialists, and Experts to offer support and integrative care for individuals battling cancer. This transformative project aimed to create a comprehensive health ecosystem, facilitating community engagement and enabling online consultations, prescription services, and appointment bookings.
Tech Stack
Angular JS / Node JS / Flutter
Hours Spent
500 +
Team Members
12
Project Goals and Objectives
Embark on a journey from illness to wellbeing with My Healing Mate
At My Healing Mate (MHM), we embody pioneering care, dedicated to guiding individuals from illness to wellbeing through holistic healing. At our core, we are a compassionate organization committed to enriching the lives of those battling cancer and their families.
We champion this mission through community support, structured care coordination, and comprehensive assistance, offering everyone a chance to prevent, detect, treat, and thrive beyond cancer. Our holistic approach addresses not only the physical but also the emotional and practical aspects of this journey. Driven by a profound commitment, we strive to make a meaningful difference, empowering individuals to embrace life beyond illness and move towards a hopeful, healthy future.
Research & Discovery
Nurturing My Healing Mate from inception to impact
Creating Healing Mate (MHM) involves a comprehensive approach, including understanding its mission, conducting user and stakeholder research, analyzing competitors and market trends, assessing technologies and regulatory compliance, and developing detailed user personas.
Design Process
Crafting empathy-driven solutions with User-Centered Design
Guided by the User-Centered Design (UCD) process, our journey began with in-depth research, encompassing user interviews and competitor analysis to understand the distinct needs of cancer patients, caregivers, physicians, and health coaches. This knowledge set the stage for our design decisions. The design phase leveraged wireframing and iterative prototyping, facilitating continuous refinement based on stakeholder feedback.
The UCD approach ensured a final design that prioritized user satisfaction, engagement, and accessibility, putting the MHM community’s diverse needs at the forefront.
Challenges & Solutions
Navigating complexity with My Healing Mate's design perspective
The MHM design perspective encounters challenges in addressing the complex needs of cancer patients and their families, ensuring data security, achieving interoperability with healthcare systems, promoting user engagement, keeping pace with technological advancements, implementing inclusive design, and fostering continuous user feedback.
To overcome these challenges, a comprehensive design system should be developed, an agile development methodology adopted, collaborative partnerships established, education and training provided, scalability considered in design, crisis management planning implemented, and consistent application of user-centric design thinking. These strategic solutions aim to create a resilient and user-friendly MHM platform that effectively supports individuals throughout their cancer journey.
Outcomes
Web & Mobile Application
In our pursuit of creating Healing Mate (MHM), a transformative healthcare platform, we have meticulously developed 8+ sub-products within this ecosystem. As a Software as a Service (SaaS) solution, Healing Mate is designed to seamlessly integrate with the systems of hospitals and clinics. Our holistic approach encompasses various facets, including a community support space, structured care coordination tools, comprehensive assistance resources spanning prevention to post-treatment care, personalized user journeys, empathetic educational content, wellness tracking features, automated reminders, and inclusive design elements.
This multifaceted platform serves as a beacon of support, offering a compassionate and empowering experience for individuals and families navigating the complexities of cancer. With the flexibility to integrate into existing healthcare systems, Healing Mate stands as a versatile solution committed to enriching lives and fostering hope in the face of illness.